Publications - Rail
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Passengers’ priorities for improvements in rail services
(10.08.2010)Passenger Focus commissioned MVA Consultancy to carry out a survey amongst passengers to identify which attributes of rail services they would most like to see improved, and to make comparisons with the priorities that were identified in similar surveys in 2004 and 2007. The purpose of this research was to identify where resources should be applied to most effectively improve the experience for passengers. The survey also sought to identify how passengers’ current rail service experience compared with their ‘reasonable expectations.
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Passenger priorities Scotland 2010
(10.08.2010)Passenger Focus commissioned MVA Consultancy to carry out a survey amongst passengers to identify which attributes of rail services they would most like to see improved, and to make comparisons with the priorities that were identified in similar surveys in 2004 and 2007. The purpose of this research was to identify where resources should be applied to most effectively improve the experience for passengers. The survey also sought to identify how passengers’ current rail service experience compared with their ‘reasonable expectations.
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Passenger priorities Wales 2010
(10.08.2010)Passenger Focus commissioned MVA Consultancy to carry out a survey amongst passengers to identify which attributes of rail services they would most like to see improved, and to make comparisons with the priorities that were identified in similar surveys in 2004 and 2007. The purpose of this research was to identify where resources should be applied to most effectively improve the experience for passengers. The survey also sought to identify how passengers’ current rail service experience compared with their ‘reasonable expectations.
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East Midlands passenger priorities 2010
(10.08.2010)Passenger Focus commissioned MVA Consultancy to carry out a survey amongst passengers to identify which attributes of rail services they would most like to see improved, and to make comparisons with the priorities that were identified in similar surveys in 2004 and 2007. The purpose of this research was to identify where resources should be applied to most effectively improve the experience for passengers. The survey also sought to identify how passengers’ current rail service experience compared with their ‘reasonable expectations.
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East of England passenger priorities 2010
(10.08.2010)Passenger Focus commissioned MVA Consultancy to carry out a survey amongst passengers to identify which attributes of rail services they would most like to see improved, and to make comparisons with the priorities that were identified in similar surveys in 2004 and 2007. The purpose of this research was to identify where resources should be applied to most effectively improve the experience for passengers. The survey also sought to identify how passengers’ current rail service experience compared with their ‘reasonable expectations.
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London passenger priorities 2010
(10.08.2010)Passenger Focus commissioned MVA Consultancy to carry out a survey amongst passengers to identify which attributes of rail services they would most like to see improved, and to make comparisons with the priorities that were identified in similar surveys in 2004 and 2007. The purpose of this research was to identify where resources should be applied to most effectively improve the experience for passengers. The survey also sought to identify how passengers’ current rail service experience compared with their ‘reasonable expectations.
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North East passenger priorities 2010
(10.08.2010)Passenger Focus commissioned MVA Consultancy to carry out a survey amongst passengers to identify which attributes of rail services they would most like to see improved, and to make comparisons with the priorities that were identified in similar surveys in 2004 and 2007. The purpose of this research was to identify where resources should be applied to most effectively improve the experience for passengers. The survey also sought to identify how passengers’ current rail service experience compared with their ‘reasonable expectations.
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North West passenger priorities 2010
(10.08.2010)Passenger Focus commissioned MVA Consultancy to carry out a survey amongst passengers to identify which attributes of rail services they would most like to see improved, and to make comparisons with the priorities that were identified in similar surveys in 2004 and 2007. The purpose of this research was to identify where resources should be applied to most effectively improve the experience for passengers. The survey also sought to identify how passengers’ current rail service experience compared with their ‘reasonable expectations.
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South East passenger priorities 2010
(10.08.2010)Passenger Focus commissioned MVA Consultancy to carry out a survey amongst passengers to identify which attributes of rail services they would most like to see improved, and to make comparisons with the priorities that were identified in similar surveys in 2004 and 2007. The purpose of this research was to identify where resources should be applied to most effectively improve the experience for passengers. The survey also sought to identify how passengers’ current rail service experience compared with their ‘reasonable expectations.
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South West passenger priorities 2010
(10.08.2010)Passenger Focus commissioned MVA Consultancy to carry out a survey amongst passengers to identify which attributes of rail services they would most like to see improved, and to make comparisons with the priorities that were identified in similar surveys in 2004 and 2007. The purpose of this research was to identify where resources should be applied to most effectively improve the experience for passengers. The survey also sought to identify how passengers’ current rail service experience compared with their ‘reasonable expectations.
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Publication scheme
The Passenger Focus Freedom of Information publication scheme is a complete guide to the information routinely published by Passenger Focus. Publication of the scheme is a requirement of section 19 of the Freedom of Information Act 2000.