Publications - Rail

The Association of Community Rail Partnerships, in a joint project with Department for Transport and Passenger Focus, commissioned Transport Regeneration Limited to prepare this report. It aims to present an evidence base on the value of Community Rail Partnerships.

Presentation by Mikes Chambers of Network Rail about the Birmingham Gateway.

Passenger Focus annual report - Welsh translation.

This code applies to the Chairman and all Members (collectively referred to as ‘Board Members’) of the Passengers Council, as established by section 19 of the Railways Act 2005 (as amended) and referred to in this code as Passenger Focus.

This code applies to the Chairman and all Members (collectively referred to as ‘Board Members’) of the Passengers Council, as established by section 19 of the Railways Act 2005 (as amended) and referred to in this code as Passenger Focus.

Annual Report 2006-7 - Welsh translation - Adroddiad a Chyfrifon Blynyddol Ffocws ar Deithwyr 2006-7.

Research undertaken by Passenger Focus in spring 2006 identified that a significant proportion of rail commuters lack awareness of the benefits of annual season tickets.

In March 2009 Passenger Focus published a report entitled ‘Passenger perceptions of personal security on the railways’. This report identified that whilst a majority of rail passengers were satisfied with their personal security, both on the train (72%) and at the station (63%), of those that weren’t the anti-social behaviour of others was the principal concern.

Passenger Director Ashwin Kumar is speaking at the Rail 2009 conference, which will be held at Savoy Place in London on Tuesday 16 June 2009. Please follow the link below to see Ashwin's presentation on 'designing our passenger-led future transport system'.

Passenger Focus has created the Assisted Passenger Reservation Service best practice guidelines using the advice and experience of passengers who have travelled on the National Rail network using the Assisted Passenger Reservation Service (APRS).